Frequently Asked Questions

Web Design Questions

There’s not one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment. Most of our sites run in ksh15,000 to ksh65,000 range, but can be more or less depending on needs.

On average, we take 7days to 21days turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

Yes! We love it when our clients take control of their website and learn to manage it on their own. We’ll provide you with a set of comprehensive video tutorials to help you learn your way around, as well provide you with a training session to help get you on your way. (Note: We love to answer your questions!)

We can! We provide on-going support for many of our clients. Check out our Website Support Packages.

SEO Questions

SEO means Search Engine Optimization and is the process used to optimize a website’s technical configuration, content relevance and link popularity so its pages can become easily findable, more relevant and popular towards user search queries, and as a consequence, search engines rank them better.

SEO is important because it helps websites rank higher in search engine results, making them more visible to potential visitors. Increased visibility can lead to more organic traffic, higher conversion rates, and ultimately, business growth.

Keywords are words or phrases that users type into search engines to find information. They play a crucial role in SEO because search engines use keywords to determine the relevance of a webpage to a user’s query. By optimizing content with relevant keywords, websites can improve their chances of ranking for relevant searches.

The time it takes to see results from SEO efforts can vary depending on various factors, including the competitiveness of the keywords, the quality of the website’s content and backlink profile, and the effectiveness of the SEO strategies implemented. Generally, it can take several weeks to several months to see significant improvements in rankings and organic traffic.

SEO is an ongoing process. Search engine algorithms are constantly evolving, and competitors are continually optimizing their websites. To maintain and improve rankings, websites need to regularly monitor performance, update content, build quality backlinks, and adapt to changes in the SEO landscape.

There are various tools available for tracking SEO performance, including Google Analytics, Google Search Console, and third-party SEO software. These tools can provide insights into website traffic, keyword rankings, backlink profile, and other important metrics, allowing website owners to monitor progress and make data-driven decisions to improve their SEO strategy.

Graphic Design Questions

A logo serves as a visual representation of a brand or business. It helps to create brand recognition, establish credibility, and differentiate a company from its competitors.

A successful poster design effectively communicates its message at a glance, using attention-grabbing visuals, concise text, and a clear hierarchy of information. It should engage the viewer and compel them to take action, whether it’s attending an event, purchasing a product, or supporting a cause.

To make your business cards stand out, focus on clean and professional design, use high-quality materials, and consider unique finishing options such as embossing, foil stamping, or die-cutting. Incorporating your brand colors and logo will also help reinforce brand identity.

Include essential contact information such as your name, job title, company name, phone number, email address, and website. You may also include social media handles or a QR code for easy digital access to additional information.

Consistency is key to building brand recognition and trust. Use the same color palette, fonts, and design elements across all your marketing materials, including logos, posters, and business cards. This creates a cohesive and professional brand identity.

While there are many DIY design tools available, hiring a professional graphic designer can ensure high-quality and effective designs that resonate with your target audience. Designers bring expertise, creativity, and attention to detail to the table, helping you achieve your design goals more effectively.

Services & Support Questions

Web maintenance refers to the ongoing process of updating, optimizing, and managing a website to ensure it remains secure, functional, and up-to-date. This includes tasks such as content updates, security patches, performance optimization, and regular backups.

Yes, ongoing support for your website is essential to ensure it remains secure, up-to-date, and optimized for performance. This includes regular updates, maintenance, security monitoring, and technical support to address any issues or updates as needed.

Our services are tailored to meet the unique needs and objectives of each client. We focus on delivering high-quality, customized solutions that drive results and exceed expectations. Our team of experienced professionals is dedicated to providing exceptional service and support to help clients achieve their goals.

Getting started with our services is easy! Simply contact us to discuss your project requirements, goals, and timeline. Our team will work closely with you to develop a customized plan that meets your needs and delivers the results you’re looking for. We’re here to support you every step of the way.

Dedicated Website Services for Small
Businesses and Agencies

Whether you are a small business looking for a professional website, or a marketing agency looking to serve your clients with highly-converting websites, we are here for you.

Got a project? Let’s talk.

Whether you’re curious about how DochiTech works with you, or you’d like to know more about what we do, we’d love to chat with you.

Website Design & Maintenance Services in Nairobi
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